Citrix field tip: finding GAZILLION’s of printers appearing in your citrix session? here’s what to check

Came across this issue recently in our xenapp 6.5 environment when users’ complained of poor performance post logon. Noticed that spoolsv was consuming large amounts of CPU for the 1st minute or so of logon and then things would be ok.

Other thing I noticed was a huge number of mapped printers within HDX Monitor and when printing in office the drop down list would show hundreds of them.

Printers

 

Turns out the vast majority of the printers are XPS document printers – an office 2013 by-product.

Quick google and I found

http://support.citrix.com/article/CTX117805 – putting the below setting working a right charm, cue no more high CPU logon, no more spurious print q’s and no more print manager service crashes 🙂

policy setting

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