Enabling logging for troubleshooting app-v issues in your citrix environment

When troubleshooting App-v issues in your citrix environment one of the first usual port of calls will be to enabling logging.

To enable Studio and VDA logs used for App-V, you must have administrator privileges. You will also need a text editor such as Notepad.

To enable the Citrix Studio logs:

  1. Create the folder C:\AppvLogs.
  2. Navigate to C:\ProgramFiles\Citrix\StudioAppVIntegration\SnapIn\Citrix.Appv.Admin.V1. Open CtxAppvCommon.dll.config in a text editor and uncomment the line: <add key =”LogFileName” value=”C:\AppvLogs\log.txt”/>
  3. Restart the Broker service to start logging.

To enable VDA logs:

  1. Create the folder C:\AppvLogs.
  2. Go to C:\ProgramFiles\Citrix\ Virtual Desktop Agent. Open CtxAppvCommon.dll.config in a text editor and uncomment the following line: <add key =”LogFileName” value=”C:\AppvLogs\log.txt”/>
  3. Uncomment the line and set the value field to 1: <add key =”EnableLauncherLogs” value=”1″/>
  4. Restart the machine and logging should be working
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