Having skype audio issues using citrix published desktop in a Win10 BYOD environment?

Been getting instances of this recently with our BYOD environment relating specifically with windows 10 devices. Seems the default behavior for the later version of receivers is reverting to the light version which cuts off some functionality required to make user’s be heard on skype calls – they can hear but cannot be heard. Enclosed are steps to resolve this.

Troubleshooting Windows 10 iFlex Skype audio issues_update

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