Getting black screen connecting to VMware View desktops?

Did come across this on the forums and seems fairly ubiquitous insofar as reports.

Symptoms

If you recently:

i) upgraded to version 6.0 Update 1 for ESXi

ii) Running the latest VMware Tools for View Desktops

iii) But have an older view agent installed

Will see in the PCOIP logs (<drive letter>\ProgramData\VMware\VDM\logs
LVL:0 RC:0 EXTERN :svga_devtap ==> second render failed: 0xc0000008

LVL:0 RC:0 EXTERN :svga_devtap ==> Error: screen dma failed

LVL:0 RC:0 IMG_FRONTEND :flip_frame_buffer: General flip error [1 results for 1 displays]: [4001, 0]

LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Flip error in open display first flip.

Fix?

Upgrade your View agent to the latest version (issue above occurred for me in Horizon 6.2 so latest View agent there and i was up and running).

 

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2k12r2 Hosted shared desktop/RDSH image tip – how to clear server manager from running

One pesky thing you might notice from time to time when preparing a hosted shared desktop is by default on logon for a new user will see the server manager icon on the taskbar – as generally these users will be non-admin users never a reason to have it there.

Quick and easy way to dispense of this is to:

i) Run Server Manager on the remote desktop session host server.

ii) On the top-right of the screen go to Manage | Server Manager Properties as shown below

iii) From the dialog box, tick the box for Do not start Server manager automatically at logon.

Note that sometimes you may have to set by group policy as the option will be managed by GPO – to enable via GPO look for location below:

Computer configuration > Administrative Templates > System > Server Manager