Tag: view vmware horizon 6.2 black screen

Getting black screen connecting to VMware View desktops?

Did come across this on the forums and seems fairly ubiquitous insofar as reports.

Symptoms

If you recently:

i) upgraded to version 6.0 Update 1 for ESXi

ii) Running the latest VMware Tools for View Desktops

iii) But have an older view agent installed

Will see in the PCOIP logs (<drive letter>\ProgramData\VMware\VDM\logs
LVL:0 RC:0 EXTERN :svga_devtap ==> second render failed: 0xc0000008

LVL:0 RC:0 EXTERN :svga_devtap ==> Error: screen dma failed

LVL:0 RC:0 IMG_FRONTEND :flip_frame_buffer: General flip error [1 results for 1 displays]: [4001, 0]

LVL:0 RC:-500 IMG_FRONTEND :open_displays(): Flip error in open display first flip.

Fix?

Upgrade your View agent to the latest version (issue above occurred for me in Horizon 6.2 so latest View agent there and i was up and running).

 

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